Trust and safety

Giving your stuff to a stranger is the scary bit.

It is why most people never try this, so it is the part we work hardest on. None of this is us promising people are nice. It is all about how the app is built.

Two people meeting in the lobby of an apartment building, past the security desk.

Four things between a stranger and your box

Built in, not promised.

We check who everyone is first

You show a government ID and take a short video selfie, so we know the face matches. A company whose whole job is checking IDs does that bit. Not Kilomee on its own.

The money waits, it is not sent

The moment you agree a price, the money goes to a proper money company. It waits there until the handover is confirmed. If the job goes wrong, it comes back to you.

Every handover gets proof

A short code at pickup, another at drop-off, and a photo each time. If there is an argument, it gets settled on the proof, not on who shouts loudest.

Your record follows you everywhere

Say someone has taken fifty boxes. That history comes with them the first time they give someone a lift. You cannot wipe it and start again.

These are the protections Kilomee is being built around. We are pre-launch, so none of them are live yet.

Read this before you say yes to carrying anything.

If you are carrying it, the law treats it as yours at the airport desk. Customs will not care that a stranger packed it. So the rule is simple: look inside everything, every time.

Never accepted

Cash, cheques and anything else negotiable
Gold, bullion, loose gemstones and unset jewellery
Narcotics and controlled substances of any kind
Firearms, ammunition, explosives and fireworks
Flammable liquids, gases, aerosols and loose lithium batteries
Vapes and e-cigarettes
Counterfeit goods
Live animals
Anything sealed up that you have not been shown inside

Allowed with paperwork

Medicine from a doctor. Some countries ban medicines you can buy easily in India - the UAE, for example, bans some cough syrups. Bring the prescription.
Alcohol and cigarettes, only up to the amount the country you land in allows
Drones and radios, which need a permit in many countries, the UAE among them
Food, fruit and veg, plants and seeds, which are limited both ways
So much of one thing that it looks like you are selling it, not carrying it for yourself

This list may still change. The one that counts is the one in the app, which is different for each route and gets checked before you accept anything.

How it is built, not promises.

Join the list and see it when it opens.