We check who everyone is first
You show a government ID and take a short video selfie, so we know the face matches. A company whose whole job is checking IDs does that bit. Not Kilomee on its own.
Trust and safety
It is why most people never try this, so it is the part we work hardest on. None of this is us promising people are nice. It is all about how the app is built.
You show a government ID and take a short video selfie, so we know the face matches. A company whose whole job is checking IDs does that bit. Not Kilomee on its own.
The moment you agree a price, the money goes to a proper money company. It waits there until the handover is confirmed. If the job goes wrong, it comes back to you.
A short code at pickup, another at drop-off, and a photo each time. If there is an argument, it gets settled on the proof, not on who shouts loudest.
Say someone has taken fifty boxes. That history comes with them the first time they give someone a lift. You cannot wipe it and start again.
These are the protections Kilomee is being built around. We are pre-launch, so none of them are live yet.
If you are carrying it, the law treats it as yours at the airport desk. Customs will not care that a stranger packed it. So the rule is simple: look inside everything, every time.
This list may still change. The one that counts is the one in the app, which is different for each route and gets checked before you accept anything.
Join the list and see it when it opens.